Delivery Information

Carriage charges are estimated at the time of order but are usually accurate. However, if there is an error in the delivery charge, we will contact you to discuss your options.

Delivery is normally made within 1-5 working days from date of order. 

Customised items e.g. Printed flags and customised signs, can take 2-4 weeks depending on the time of year. Typically February to June are our busiest months.

Where orders will take longer to process than the above stated times, we will email you with an updated estimated date of dispatch.

Because of the large size of many of our products, we usually dispatch your products using our trusted large size carrier – Tuffnells Express.

Some smaller and lighter items can be dispatched by royal mail or other small item Carrier.

 

GUIDE TO CARRIAGE CHARGES (updated 9th April 2017):

MAINLAND ENGLAND & WALES PLUS INDUSTRIAL SCOTLAND

MAINLAND ENGLAND & WALES = ALL AREAS (except ISLE OF WIGHT, ISLES OF SCILLY, CHANNEL ISLANDS AND ISLE OF MAN)

INDUSTRIAL SCOTLAND POSTCODES = AB / DD / DG / EH / FK / G / KA (except KA27-KA28) / KY / ML / PA (except PA36-PA50) / PH (except PH19-PH50) / TD

 

UP TO 20KG = £9.95 plus 31p per kilo thereafter

 

SOME SMALLER, LIGHTER ITEMS - £4.95 2nd class or £8.95 1st class Royal Mail

 

 

SCOTTISH HIGHLANDS

SCOTTISH HIGHLAND POSTCODES = IV1-IV63 / KW1- KW14 / PA36-PA50 / PH19-PH50

UP TO 20KG = £9.95 plus 31p per kilo thereafter

SOME SMALLER, LIGHTER ITEMS - £4.95 2nd class or £8.95 1st class Royal Mail

 

 

ISLES OF SCILLY & SCOTTISH OFFSHORE 

ISLES OF SCILLY POSTCODES = TR21-TR25

SCOTTISH OFFSHORE POSTCODES = HS1-HS9 / KA27-KA28 / ZE1-ZE3

UP TO 20KG = £35 plus 50p per kilo thereafter

SOME SMALLER, LIGHTER ITEMS - £4.95 2nd class or £8.95 1st class Royal Mail

 

ISLE OF WIGHT

ISLE OF WIGHT POSTCODES = PO30-PO41

UP TO 20KG = £9.95 plus 31p per kilo thereafter

 

CHANNEL ISLANDS & ISLE OF MAN 

CHANNEL ISLANDS POSTCODES = GY / JE

ISLE OF MAN POSTCODES = IM

UP TO 20KG = £35 plus 50p per kilo thereafter

SOME SMALLER, LIGHTER ITEMS - £4.95 2nd class or £8.95 1st class Royal Mail

 

NORTHERN IRELAND (commercial addresses only)

NORTHERN IRELAND POSTCODES = BT

UP TO 20KG = £25.00 plus 35p per kilo thereafter (3 to 5 day service)

SOME SMALLER, LIGHTER ITEMS - £4.95 2nd class or £8.95 1st class Royal Mail

 

REPUBLIC OF IRELAND 

REPUBLIC OF IRELAND = ALL AREAS

UP TO 20KG = £35 plus 60p per kilo thereafter (3 to 5 day service)

 

 

RETURNS / COLLECTIONS: Above charges plus £7.45

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